Returns & Exchanges

We want you to be completely satisfied with your purchase. If a product does not meet your expectations, you may return it within 30 days of receipt subject to our policy conditions.

Return Process

• 1.
  Request Authorization

  Contact our support team to obtain a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Securely

  Place the item in its original packaging with all manuals and accessories included.

• 3.
  Ship the Item

  Affix the provided shipping label and drop off the package at an authorized carrier location.

• 4.
  Inspection & Refund

  Once our technicians inspect the unit, your refund will be processed to the original payment method minus applicable restocking fees.